Voluntary Services Coordinator Job at Nottingham University Hospitals NHS Trust, Nottingham

TjF5VE81dWRtWHlzWXZzWmhtNkRDQT09

Job Description

Grade Four

Main area
Volunteering
Grade
Grade Four
Contract
Fixed term: 12 months
Hours
Full time - 37.5 sessions per week (Monday to Friday)
Job ref
164-5111964
Site
Both Sites
Town
Nottingham
Salary
£23,949 - £26,282 23949
Salary period
Yearly
Closing
11/04/2023 23:59

Job overview

Nottingham University Hospital NHS Trust currently facilitates a volunteering programme across three hospital sites with a large number of volunteers supporting most of its departments and directorates. The post holder will play a key role in the implementation and development of the voluntary services department internally and externally of NUH, possessing excellent organisational and influencing skills helping to enthuses individuals from our wider and less supported communities into volunteering within maternity, paediatrics and adult healthcare. The post holder will ensure recruitment is timely, well supported and within compliance of Trust Policies and Procedures. The post holder will further support volunteers in existing areas, whilst developing new services aimed at enhancing patient’s experience in hospitals, whilst complementing the role of paid staff


Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The post holder will support Trust initiatives internally and externally engaging our stakeholders and wider communities to expand participation including welcoming volunteers with special needs and those from traditionally under represented backgrounds.

Establish links within the community of underrepresented groups such as (BAME) Black, Asian and Minority Ethnic groups encouraging the involvement of individuals and groups volunteering activity within the Trust as appropriate to all departments

Participate in the recruitment process with the voluntary services team for potential volunteers .

Interview potential volunteers, place and induct successful candidates. whilst demonstrating confidence and professionalism at all levels.

Provide continuing support for volunteers and their development under the supervision of the voluntary services manager, contribute to the training of volunteers, develop and offer up-to-date appropriate information to the volunteers

Work in conjunction with the Voluntary Services team, (Human Resources Team) to provide mutual support, cover due to absence and maintain good working relationships with other voluntary and community organisations active within the Trust. Coordinate services in respect of generic helpers, guest volunteers and honour contracts where appropriate


Working for our organisation

Nottingham University Hospitals (NUH) is one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham and its surrounding communities, and specialist services to 3 to 4 million patients. NUH are, by any measure, a large, complex, person-centred organisation, employing over 17,000 employees from a wide range of professional backgrounds.

Detailed job description and main responsibilities

Maintain close contact liaising with Ward Managers and Heads of Departments to ensure there is full co-operation and understanding between volunteers and staff

To respond promptly and appropriately to enquiries and requests for information and advice by correspondence or over the telephone.

Contribute to the evaluation of volunteer services provided and any research initiatives relating to the recruitment, selection, training, organisation, deployment, and retention of volunteers

Contribute to the development of reports and evaluation relating to Voluntary Services, providing the necessary detail and information in line with policy and procedures.

Problem solving by Demonstrating good organisational and communication skills, be able to problem solve ensuring solutions and resources are identified

To have appropriate knowledge and understanding of Trust policies and demonstrate a professional manner and confident approach at all times.

To take full responsibility for the completion and delivery of work to a high standard within the allocated timescales.

Person specification

Commitment to Trust Values and Behaviours

Essential criteria

  • Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards NVQ Level 3 in Administration or equivalent knowledge gained from experience in an administration/coordinator role. Previous clerical experience/experience of office procedures. -Experience of using Microsoft Word, and Microsoft Outlook. -Experience of using spread sheets/ -Databases/PowerPoint. Able to communicate clearly

Desirable criteria

  • Commitment to personal and professional development.

Person spec

Essential criteria

  • Experience
  • Previous clerical experience/experience of office procedures. -Experience of using Microsoft Word, and Microsoft Outlook. -Experience of using spread sheets/ -Databases/PowerPoint.

Desirable criteria

  • To have worked with/or been a volunteer

Person Spec

Essential criteria

  • Communication and relationship skills
  • Able to communicate clearly and accurately convey information verbally. - Answer factual questions clearly and concisely. - Able to clearly and accurately convey written information - Use correct grammar and spelling

Person Spec

Essential criteria

  • Training & Qualifications
  • NVQ Level 3 in Administration or equivalent knowledge gained from experience in an administration/coordinator role.

___________________________________________________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.

Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

  • Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
  • Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.

Similar Jobs

Austin Rose

Vat Manager Job at Austin Rose

Acting as the central resource for the Firm in relation to all VAT related activities. Building and developing strong internal relationships with Partners and

23.5 Degrees Ltd

Barista Job at 23.5 Degrees Ltd

Do you have a passion for delivering exceptional customer service? Enjoy working in a team? Love having fun at work? We want to hear from you! Barista Salary: 7.49 - 10.42 per hour.

Long Stratton High School

Teacher of History & Politics Job at Long Stratton High School

Job Reference # EDV/2023/WHA/97928 Location Wymondham, Norfolk, NR18 0QT Contract Type Permanent Contract Term

What's The Motive UK

Freelance Designer Job at What's The Motive UK

Working on various projects, including flyers, posters, motion graphics, social media graphics, and more. Developing concepts, graphics and layouts, including

The White House, Guildford

Waiting Staff Job at The White House, Guildford

The White House is a traditional pub in Guildford, overlooking the River Wey. A popular spot, it serves fresh food and ales to a largely local crowd -and plays host to a a variety of private