Grade Four
Job overview
Nottingham University Hospital NHS Trust currently facilitates a volunteering programme across three hospital sites with a large number of volunteers supporting most of its departments and directorates. The post holder will play a key role in the implementation and development of the voluntary services department internally and externally of NUH, possessing excellent organisational and influencing skills helping to enthuses individuals from our wider and less supported communities into volunteering within maternity, paediatrics and adult healthcare. The post holder will ensure recruitment is timely, well supported and within compliance of Trust Policies and Procedures. The post holder will further support volunteers in existing areas, whilst developing new services aimed at enhancing patient’s experience in hospitals, whilst complementing the role of paid staff
Main duties of the job
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.
The post holder will support Trust initiatives internally and externally engaging our stakeholders and wider communities to expand participation including welcoming volunteers with special needs and those from traditionally under represented backgrounds.
Establish links within the community of underrepresented groups such as (BAME) Black, Asian and Minority Ethnic groups encouraging the involvement of individuals and groups volunteering activity within the Trust as appropriate to all departments
Participate in the recruitment process with the voluntary services team for potential volunteers .
Interview potential volunteers, place and induct successful candidates. whilst demonstrating confidence and professionalism at all levels.
Provide continuing support for volunteers and their development under the supervision of the voluntary services manager, contribute to the training of volunteers, develop and offer up-to-date appropriate information to the volunteers
Work in conjunction with the Voluntary Services team, (Human Resources Team) to provide mutual support, cover due to absence and maintain good working relationships with other voluntary and community organisations active within the Trust. Coordinate services in respect of generic helpers, guest volunteers and honour contracts where appropriate
Working for our organisation
Nottingham University Hospitals (NUH) is one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham and its surrounding communities, and specialist services to 3 to 4 million patients. NUH are, by any measure, a large, complex, person-centred organisation, employing over 17,000 employees from a wide range of professional backgrounds.
Detailed job description and main responsibilities
Maintain close contact liaising with Ward Managers and Heads of Departments to ensure there is full co-operation and understanding between volunteers and staff
To respond promptly and appropriately to enquiries and requests for information and advice by correspondence or over the telephone.
Contribute to the evaluation of volunteer services provided and any research initiatives relating to the recruitment, selection, training, organisation, deployment, and retention of volunteers
Contribute to the development of reports and evaluation relating to Voluntary Services, providing the necessary detail and information in line with policy and procedures.
Problem solving by Demonstrating good organisational and communication skills, be able to problem solve ensuring solutions and resources are identified
To have appropriate knowledge and understanding of Trust policies and demonstrate a professional manner and confident approach at all times.
To take full responsibility for the completion and delivery of work to a high standard within the allocated timescales.
Person specification
Commitment to Trust Values and Behaviours
Essential criteria
Desirable criteria
Person spec
Essential criteria
Desirable criteria
Person Spec
Essential criteria
Person Spec
Essential criteria
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
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