Regional Maintenance Manager

Boots Property is seeking a Regional Maintenance Manager to join the Store Maintenance team to support the delivery of facilities management / maintenance services across our diverse store estate across the UK.

This full-time role is based in our Nottingham support office, with the opportunity to work remotely a day or two a week. We are looking for someone who is passionate about service delivery, relationships and has a tenacious attitude to issue resolution.

About the role

Reporting to the Technical Operations Manager, the job holder will be a member of the Store Maintenance team. Providing great support to our store leadership teams, driving the strategic intent, operational delivery, and prioritisation of maintenance / facilities management services across of diverse store retail estate.

This role will work closely, and develop excellent relationships with, both internal and external stakeholders. Driving and monitoring key metrics for their regions, to identify and maximize opportunities for service improvement and process adoption and adherence to ensure the effective delivery of maintenance / facilities management and care for colleagues across all UK sites.

• Own and manage the ongoing relationship with Retail Leadership for your area
• Attend regional retail meetings, to provide strategic and performance updates on Reactive, Planned and Capital Maintenance programmes
• Provide insight driven reporting of performance, trends and financial data
• Carry out regional reviews of longstanding, complex issues and act as a point of escalation for region
• Utilize retail insight to shape Capital Replacement programme to maximize investment
• Work with a range of third party and internal stakeholders to achieve the timely resolution of complex maintenance issues
• Drive adoption of a new CAFM System with both internal teams and external partners, driving quality interactions and identifying development opportunities

What you'll need to have

• Understanding of managing budgets and identifying and implementing opportunities cost savings and efficiencies
• Analytical skills – ability to analyse large and detailed data sets to identify trends and opportunities
• Able to present data in a compelling way to drive behavioural change
• Ability to manage multiple Stakeholder relationships across the business at multiple levels
• Excellent verbal and written communication and presentation skills

It would be great if you also have

• Experience of Maintenance / FM / Property or Account Management
• Experience of retail / multi-site, multi-discipline environments

Hybrid working

We offer our Support Office team members a flexible, hybrid working approach based upon empowerment, accountability, care and trust which includes a balanced mix of remote and office-based working - this will be discussed with you as part of the application process.

Our benefits

Highlight a couple of benefits that are specific to this role, followed by the link to all our company benefits, see example below:

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria, outdoor seating spaces and dry cleaning service

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

To find out more about life and careers at Boots, click here.

What's next?

Closing date for applications is Thursday 1st June. If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.