Job reference number 293697

Project Office Administrator - Flexible Location (Hybrid Working Model)

Salary Competitive

On Target Bonus Potential

Royal Mail Defined Pension Scheme
Full Time

Permanent

This is a Hybrid Working role with a requirement to attend, on occasion, your closest geographical office. Either London, Chesterfield or Glasgow.

Are you an accomplished individual with the ability to communicate and engage effectively across all levels? Do you have exceptional working knowledge of all Microsoft Office Software?

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented and driven people.

I am looking for a talented Program and Project Office Administrator to join Transformation Office Team.

About the Role

You’ll provide support to the Transformation Office Team on all aspects of programme and project delivery. In doing so, you will ensure that programmes and projects are delivered on time and within budget, and you will need flexibility to work across multiple programmes and business units.

You’ll work with key project stakeholders to improve the projects/programmes control processes and associated documentation. Log and validate project and programme activities, deliverables, risks/issues, and dependencies, driving completion of any actions and support programme/project resource management and tracking.

You’ll ensure timely and accurate management information is provided to support decision making and deliver consistent, robust, and effective project/programme governance, control, and reporting. Provide board/meeting support to programme/project managers, recording and following up on actions as necessary.

About You

To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:

• Highly effective communication skills and able establish key and senior stakeholder relationships (up to and including Director level)
• You must have the ability to work effectively in fast moving environment and adopt a ‘can-do’ approach to problem solving and can analyse and interpret data.
• You will also need to support on multiple projects/programmes simultaneously, so it is important you have excellent time management and organisation skills.
• Highly experienced in Microsoft Office Software
• An understanding of planning software such as Planview would also be an advantage, but not essential as training will be given.
• An understanding of PRINCE 2 methodologies or P3M framework would be an advantage, but not essential as training will be given.

Extra Benefits

• Generous holiday entitlement of 25 days holiday (plus bank holidays), increasing with years completed service
• Company pension scheme with competitive contribution rates
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Access to our Feeling First Class service, providing both mental and physical wellbeing support
• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts
• Free stamps at Christmas

• Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

Next Steps

Closing Date: Wednesday 19th April 2023 . Please note, this advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be to complete online numerical, verbal reasoning and personality questionaire. Followed by a virtual interview consisting of competency based and role specific questions. We plan to hold interviews on Monday 15th May and Tuesday 16th May 2023.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.