Operation Associate Job at Nestle, London / Gatwick Airport RH6

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  • Nestle
  • London / Gatwick Airport RH6

Job Description

Position Snapshot
Business Area: Nestlé Professional
Revenue Share Operation Assistant
Location: Gatwick – Hybrid working (2 days per week in our Gatwick office)
£25,000 - £28,000 depending upon experience + potential bonus + other fantastic benefits

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary
We have an exciting opportunity for a talented Operation Assistant to join our Nestlé Coffee Partners team within the Nestlé Professional business. You will contribute to Nestle Coffee Partners success by supporting the Nescafé Beverage Revenue Share Proposition with our Business Partners. You’ll oversee and analyse the growth of new and existing business, support setup and monitor our automate system to minimise disruptions for our customers.

A little bit about us
Nestlé Coffee Partners (NCP) is part of our Nestlé Professional Business to Business food service arm. Specialising in Out of Home beverage solutions, NCP offers an unrivalled portfolio of fantastic & renowned brands including our primary brand ‘We Proudly Serve’ STARBUCKS and also NESCAFE, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NCP has ambitious objectives and is a growth driver for Nestlé. The team’s aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded beverage solutions, executed brilliantly. Exciting and delighting their consumers, NCP helps our customers to develop their business, driving footfall, spend and increasing their profit.
In the Nestlé Sales Team, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

A day in the life of an Revenue Share Operation Assistant …
Your key responsibilities will include:
  • Supporting the setup for all new Revenue Share Business Partners & Locations, including updating existing business partners data and details on record
  • Maintaining and updating Customer Data inside Dynamic 365. Monitor data is flowing through from all external partner providers into Dynamic 365 & SAP. Liaise with any other internal and external stakeholders that support or impact on delivery performance
  • Supporting operational support on stock holdings at each location. Dealing with customers and Account Manager queries and taking necessary action to rectify performance and discrepancies.
  • Supporting with the Weekly & Monthly reporting of cup throughout. Providing Internal stakeholders overview of actual vs. target & profitability of customer.
  • Providing support for customers on technical issues. Liaising with the Trade Asset Team & 3rd Party provider to reduce the downtime of machinery.
  • Engage with regional contacts/customers/third parties as required to support brand and/or commercial objectives

What will make you successful?
To be successful in this role, you’ll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and have previous experience in a sales support or operations role. You’ll be results-orientated and have a proven track record for consistently exceeding business objectives.

You’ll also have:
  • Good problem solving (routine nature) & analytical skills
  • Ability to prioritise and respect deadlines
  • Excellent knowledge of Excel, Word, Outlook and Microsoft packages
  • Problem-solving & planning skills and able to work under pressure to manage a fluctuating workload
  • Ability to build and maintain strong internal & external relationships
  • Ability to deal with ambiguity and to work alone as well as part of a team

What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

Job advert posting date 09/05/2023
Job advert closing date 23/05/2023

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

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