Nous is a great place to work…

Nous Group is an international management consultancy with over 800 people working across Australia and New Zealand, the UK, Ireland and Canada. We are a values-based organisation that is inspired and determined to improve people's lives in significant ways. Working in unique, cross-disciplinary teams we create innovative and enduring solutions that transform businesses, governments, and communities. We realise a bigger idea of success.

Nous is consistently recognised as an employer of choice and was recently honoured with an excellence award in the 2020 Australian HR Awards for its change management throughout the Covid-19 pandemic. Nous has previously been named Best Management Consulting Firm by the Australian Financial Review in 2017, 2015 and 2013 and is recognised as Australia's top workplace, ranking first in the 2021 Great Places to Work Awards

We are looking for a fabulous Office Coordinator & Receptionist to be the friendly front-face of our London office on a short-term 4 month contract.

You are:

• An expert juggler who prides themselves on remaining calm under pressure and loves an exciting challenge
• Self-directed and able to effectively manage your time and tasks in a fast-paced environment that's growing each day
• A collaborator who brings energy and enthusiasm when collaborating with others and loves working in teams
• A creator who loves to think of new events to bring people together in the office.
• An innovator who's not afraid to suggest new and improved ways of doing things and has the courage to implement your great ideas
• A strong communicator who can liaise professionally with a range of external and internal clients

Key Accountabilities:

Office Administration

• In this key role, you are the front-face of Nous: a friendly first point of contact by greeting, welcoming, directing and announcing visitors appropriately
• Support the day-to-day operational and administrative functions for Nous' Melbourne office including managing stock supplies, approving invoices, managing room bookings and keeping the space tidy, managing office maintenance and setting up for workshops/events/meetings where required
• Provide reception and phone support for the office, including greeting clients, answering phones and emails and managing couriers
• Liaising with building management for maintenance and repairs for the office
• Coordinate Care and Connection and office events
• Ensure a smooth process for new starters, leavers and secondees, which may include scheduling meetings, booking travel and ensuring desk-set ups
• Drive continuous improvement in administrative processes and systems
• Build relationships across the offices and be an integral member of the larger corporate team
• Coordinate and run virtual and in-person events and workshops
• Champion WHS in the office
• Responsible for overall operations of Melbourne Nous House/co-working business, including managing the space, members, development and sales

And the practical experience:

• Previous experience in an Office Manager, Office Coordinator, PA or EA role
• Exceptional focus on customer service standards
• Superb attention to detail, with a preference for being thorough, and able to monitor work for quality
• Excellent computer skills, including proficiency in the Microsoft Office suite
• A flexible attitude and being willing to go above and beyond for client satisfaction
• Ability to prioritise and multi-task in a busy and sometimes ambiguous environment
• Problem solving skills and the ability to coach and develop others
• Comfortable working in a fast-paced environment at high intensity
• Someone who loves to help others and is willing to take on anything and everything!

Finally, the important details...

Nous is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds. Nous values a diversity of lived experiences, perspectives, and ideas as an asset in serving communities globally.

Nous is a flexible workplace that offers hybrid working and consulting opportunities on a full-time or part-time basis.

If you are interested in helping solve complex problems and want to be part of a dynamic team, committed to achieving positive influence, then we would love to hear from you! Please click apply below.

To apply for a role at Nous in our London office you must have the right to work in the UK.