Front Desk Agent Job at Lake Therapy Farhnam, Farnham GU10

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Job Description

  • Are you comfortable talking to strangers in person and over the phone?
  • Are you comfortable making outbound calls as well as receiving inbound?
  • Are you a highly analytical person who loves spreadsheets?
  • Is your attention to detail strong, and your performance consistent?
  • Do you love to give great customer service?
  • Is being organised and efficient a top priority for you?
  • Are you comfortable using computer diaries and software?
  • Do you have a positive outlook on life?
  • Do you like having fun at work?
  • Are you comfortable discussing money with clients and taking financial transactions?

If you answered YES to the above, you could be the next Clinic Assistant working on our front desk that we are looking for. Where: We are a Physio and Sports Therapy Clinic in The Sands, just outside Farnham.

The Hours:

FT 37.5 Hours Per Week - Overtime available. Our clinic is open from 7.00 am until 8 pm Monday to Friday And on Saturdays from 7.00 am - 2 pm. A typical shift is 6.75 hours long and from Monday to Friday, there are two shifts per day. You will have 3 shifts each week on the front desk and three off the front desk. Once you have finished your probation period the off the desk shifts can be remote. Please note that if another teammate is sick then your role is to cover that shift and this includes Saturdays when needed.

The Role

We strive to achieve an exceptionally friendly atmosphere where clients always feel listened to and appreciated and you would play a key role in this. We heartily believe in ongoing training and education for all our team and so no prior experience/qualifications are necessary, however, you must have a positive attitude, good energy and a willingness to learn.

As an additional perk to the role you receive 50% treatments within the clinic and free access to our live online exercise classes!

Please note it is not easy to access The Sands Business Park via public transport so you will need to have your own transport.

To apply, please send in a CV and a covering letter explaining why you think you're a great fit for this role.

  • Application deadline: ASAP
  • Job Types: Permanent
  • Salary: £18,250 + Performance Bonuses
  • Work remotely: No
  • Own Car For Transport: Yes

Benefits:

● Company events
● Employee discount
● On-site parking
● Performance bonus

Job Type: Full-time

Salary: £10.50-£12.00 per hour

Benefits:

  • Company events
  • Employee discount
  • On-site parking

Supplemental pay types:

  • Performance bonus

Application question(s):

  • When you come into a new situation do you usually notice the similarities or the differences first?
  • Tell me about your favourite restaurant. Why is it your favourite restaurant?
  • Tell me about a work situation where you were the happiest. (A one time event)

Licence/Certification:

  • Do you have your own car and can drive to the clinic? (required)

Work Location: In person

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