Administrator Job at Serco Plc, Helston

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Job Description

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.


Job title: Administrator

Role: Permanent

Location: RNAS Culdrose – Helston - Cornwall


Salary: £21,000-£24,000 Dependant on experience

Vivo have an exciting opportunity for an experienced Administrator to work in the facilities department at RNAS Helston.

The Administrator will be responsible for providing comprehensive administrative support to the Site Management Team. Supporting the Area Manager and site management team with allocation and closure of PPM and reactive tasks and the point of contact for site passes.


What you’ll need to do the role:

The Administrator will be responsible for providing comprehensive administrative support to the site Management Team. Taking direction from the Area Manager in supporting the site management teams. Develop and maintain good working relationships with all relevant Internal and External Stakeholders involved directly or indirectly with the contract. Liaise with all staff including the Billable Works team, Built Estate Managers and Customer Service Advisors.


Main Accountabilities:


    • Booking appointments, hot desk, gate access and the meeting room
    • Scanning and printing, as appropriate, to support SDA outputs
    • The answering of any queries (digital/telecom) promptly and politely
    • Preparation and maintenance of reports as directed by management
    • Preparation of meeting minutes, action logs and agendas as required by management.
    • Keeping all H&S warning notices in an index file and send out to each office when received, ownership of all required Noticeboards (H&S etc) ensuring they are kept up to date
    • General administrative support to the SDA.
    • Carry out the duties of the Security Officer for the SDA, ensuring the base security officer’s requirements are met. Book people in at the gate and meet and greet as applicable.
    • Visit the post room on site to collect the mail and post the mail daily. Ensure all post is out of the office within 24-hours.
    • Complete the monthly Health and Safety (H&S) return to the Head of HSEQ by the required date
    • Production and updating of the H&S induction packs as necessary
    • Management of SDA filing systems to support VIVO Quality Management Systems, both electronic and hard copy
    • Order and control stationery, office supplies, consultants and personal protective equipment


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • Interesting and enjoyable work
  • A company passionate about diversity and inclusion
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

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