It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?
Real Chemistry is looking for an Account Director, Advocacy to join our growing team!
Job Summary
This Account Director is primarily responsible for managing the day-to-day activities on assigned advocacy and policy accounts, with support from multi-disciplinary teams and senior levels of management. They will have strong, demonstrated capabilities in relationship building, brokering, and a passion for healthcare. They confidently participate in client projects, working collaboratively with internal teams to achieve client objectives through smart, effective and integrated solutions. Account Directors may also supervise Account Associates, Account Managers, and Senior Account Managers. The position offers a great opportunity for an individual to work with leading healthcare clients to develop and delivery advocacy and policy programmes.
Responsibilities
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Serves as a crucial interpreter of current public health and healthcare policy, including: tracking the latest developments (i.e. supra national, regional and / or national level); identifying opportunities for clients; and being well versed in ‘cross cutting’ policies / discourses that can strengthen the impact of campaigns.
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Develops presentations, creative briefs, communication materials and, stakeholder maps, policy audits and papers, as well as other internal/external communications that are strategic and meet the client’s objectives.
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Ensures client feedback is gathered, understood and addressed as appropriate across all deliverables.
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Participates in development of clients’ advocacy and policy strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.
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Evaluates and analyzes data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.
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Partners with functional area-experts within the agency in support of integrated marketing campaigns.
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Oversees assigned project(s) fiscal performance by monitoring the teams’ budget, billing, billable hours, developing monthly projections, and review activity reports and financial trackers.
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Actively participates in the strategic direction and positioning of the advocacy and policy offer, including: development of key materials (thought leadership, credentials etc.); engagement in new business & marketing activities; and ideation of new proprietary tools or products.
Management Responsibilities
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May supervise Account Associates, Account Managers, and Senior Account Managers to ensure they have a balanced workload, have the information and resource needed to meet deadlines, understand client objectives, and become thoroughly ingrained in the Real Chemistry way, and provide guidance and support for career progression and performance.
Client Responsibilities
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Thoroughly understands and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.
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Maintains ongoing, effective communications with client peers to ensure there are no surprises and Real Chemistry’s work is meeting all expectations.
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Develops a role as a ‘trusted’ advisor’ to clients on key issues and matters related to public health and healthcare policy.
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Establishes and meets internal client and project revenue targets.
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Participates in quarterly and annual strategic advocacy and policy planning and business analysis (where appropriate for clients).
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Manages multiple client projects of varying sizes in a fast-paced environment.
New Business
This position is a perfect fit for you if:
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Our Company values –
Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and
Accountability with an “I” – really speak to you.
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You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
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You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
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You are highly organized self-starter, able to work independently and under tight deadlines.
Required Skills & Experience
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Experience in a professional environment within the advocacy, policy and external affairs/communications industries.
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Ideally, this should include direct experience with policy making institutions / political or parliamentary stakeholders / civil society & advocacy organisations.
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Integrated communications experience preferred.
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Must have in-depth knowledge and understanding of the European and global (UK where applicable) policy landscape, as well as experience working with advocacy to deliver large scale campaigns
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Additionally, interest and knowledge of the latest concepts, trends and data led insights on public policy making & analysis, would be encouraged!
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Bachelor’s degree or equivalent experience is required
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Excellent business communication skills
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Informal/formal presentation and writing skills; including presenting to clients
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Skilled in data communication
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Can explain complex technical terms, clinical trials, and studies pertaining to the brand
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Able to develop final documents and presentations
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Edit junior staff writing and presentation material
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Able to communicate critical information to management and the client
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Very comfortable working with clients directly.
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Able to develop solutions to meet client needs and problems:
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Collaborates with internal partners to strategize ideas
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Researches the market to identify trends and data to support ideas
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Understands program objectives and strategies
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Ability to direct and synthesize research for new business.
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Must be highly organized, mindful of deadlines and budgets, able to multi-task and work under limited supervision.
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Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.
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Have a professional presence, perform with a sense of urgency and with a profound client service orientation.
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Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
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High energy, able to effectively operate in fast-paced, growing and evolving environment.
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Austin, Washington D.C., San Francisco, and London – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at:
http://www.realchemistry.com/
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